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Privacy Policy

At Cocco 4U, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. Below, we explain the types of information we collect, how we use it, and the safeguards we have in place to protect your data.

Information We Collect

We collect essential information such as:

  • Contact details (e.g., name, phone number, email address).
  • Payment information: Securely processed by Square.
  • Subscription preferences: Including consent for receiving communications via SMS, phone calls, and chatbot interactions on our website.
  • Website usage data: Cookies are used for Google Analytics, affiliate tracking, and improving your user experience.

How We Use Your Information

The information we collect is used to:

  • Manage accounts and process orders.
  • Offer personalized services and recommendations.
  • Communicate with you via email, SMS, phone calls, or through our website chatbot, including order updates, promotional messages, and notifications, based on your preferences.
  • Improve our website and marketing efforts through analytics.

Communication Preferences

By providing your contact details, you consent to receive marketing communications, notifications, and offers via:

  • SMS and phone calls: You may opt out at any time by replying “STOP” to any message or contacting us directly.
  • Chatbot: Interactions through our chatbot are used to provide customer service, answer inquiries, and assist with purchases. Your chat data is stored securely and used solely for improving your customer experience.

Data Security

  • We use SSL encryption to protect your personal data during transmission.
  • All payment processing is securely handled through Square’s payment gateways, ensuring that your financial data is protected.
  • Our website and communication systems, including the chatbot and messaging services, are hosted on secure servers to prevent unauthorized access.

User Rights

You can unsubscribe from communications and request the deletion of your personal data at any time. We ensure that your data is automatically removed from our system upon request.

Contact Us

If you have any questions regarding our privacy practices, feel free to contact us at:

For more information, please review our full Privacy Policy and Terms of Service.

Terms and Conditions

Overview:
By using our website, you agree to comply with all terms outlined here. This includes creating an account, providing accurate information, and using the site for lawful purposes. We reserve the right to modify these terms at any time.

Purchases:
When purchasing products or subscriptions, payment must be completed at checkout. Prices and availability are subject to change. Subscriptions automatically renew unless canceled. You agree to provide accurate billing information and authorize us to charge your payment method for all purchases.

Consent to Receive Communications

By providing your phone number and registering with Cocco 4U, you consent to receive marketing communications, notifications, and promotional offers via SMS and/or phone calls. These communications may include updates about our latest products, exclusive offers, and special discounts.

We ensure that all communications adhere to the applicable regulations and that your data is treated with the highest confidentiality. You can opt out of these communications at any time by replying “STOP” to any message or by contacting our customer support.

For more information on how we collect, store, and manage your personal data, please review our Privacy Policy. 

If you have any questions about our communication practices or need further assistance, feel free to reach out to us at 305.900.5036

Overview
At Cocco 4U, we use cookies to enhance your experience, improve site functionality, analyze usage, and support our marketing efforts. By continuing to use our website, you consent to our cookie policy as outlined here. You have the option to accept, decline, or customize your cookie preferences. Please note that disabling certain cookies may affect site functionality and your browsing experience.

Types of Cookies We Use

  1. Essential Cookies
    Essential cookies are necessary for the core functionality of our website, allowing you to navigate pages, make purchases, and access secure areas. These cookies cannot be disabled as they are crucial for the basic operation of our site.

  2. Analytical Cookies
    We use analytical cookies to gather insights into how visitors use our website. These cookies help us measure site performance, identify popular pages, and optimize content. For example, we use Google Analytics to track anonymous data, which allows us to understand our users’ preferences and improve their experience on our website.

  3. Marketing and Advertising Cookies
    Marketing cookies allow us to deliver relevant ads and personalized content based on your browsing history. These cookies may track your interactions with our website and support our affiliate marketing efforts. You can choose to disable these cookies if you prefer a less tailored browsing experience.

  4. Preference Cookies
    Preference cookies enable our website to remember your choices, such as language settings and login information. These cookies help us personalize your experience on each visit, allowing for a seamless and customized browsing session.

Managing Your Cookie Preferences
You can manage your cookie settings at any time by selecting “Manage Preferences” on our website’s cookie banner. Additionally, you can control or delete cookies through your browser settings. Please refer to your browser’s help guide for steps on how to block or delete cookies.

Third-Party Cookies
We may use third-party services, such as Google Analytics and affiliate marketing platforms, which may set their own cookies. These third-party cookies are governed by the policies of their respective providers. For more information, please visit the privacy policies of these providers.

Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically.

Contact Us
If you have any questions or need further assistance regarding our Cookie Policy, please reach out to us at:

For more details on how we handle your personal data, please review our Privacy Policy.

Refund Policy

Eligibility:
We accept returns and provide refunds within 30 days of purchase. To be eligible, the item must be unused, in its original packaging, and accompanied by proof of purchase.

Process:
To initiate a return, contact our customer service team. Once your return is approved, you’ll receive instructions on where to send the item. After we receive and inspect the return, we’ll process your refund to the original payment method within 5-7 business days.

Non-Refundable Items:
Gift cards, downloadable products, and certain personal care items are non-refundable.

Disclaimer

General Information:
The information on our website is for general informational purposes only. While we strive to ensure accuracy, we make no representations or warranties, express or implied, about the completeness, accuracy, reliability, or suitability of any information, products, or services provided.

Use at Your Own Risk:
Any reliance you place on such information is strictly at your own risk. We are not liable for any losses or damages in connection with the use of our website or products.

External Links:
Our site may contain links to third-party websites. We do not endorse or take responsibility for the content or practices of these external sites.

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FAQ

1. How can I create an account?
You can create an account by clicking on the “Sign Up” button at the top of our homepage and filling in the required details.

2. What payment methods do you accept?
We accept all major credit cards through Square, as well as other secure payment options listed at checkout.

3. How do I track my order?
Once your order is shipped, you’ll receive an email with a tracking number. You can also track your order through your account dashboard.

4. Can I return a product?
Yes, please refer to our Refund Policy for detailed information on returns and refunds.

Shipping

Processing Time:
Orders are typically processed within 1-2 business days. For special customized gift sets, please allow up to 7 business days before shipping.

Shipping Methods & Costs:
We offer free shipping on all orders over $ 35 within the USA. For all other orders, we offer a flat rate of $ 8, guaranteed via Priority Mail.

Delivery Time:
Standard shipping usually takes 3-7 business days, excluding processing time for custom orders.

Shipping Area:
We currently ship only within the USA.

Tracking:
A tracking number will be emailed to you once your order ships